If your password manager suddenly stopped autofilling your login details — don’t worry, nothing is broken and your account is still safe.
This happens because we recently updated our login URL.
Why this happens
Password managers (like 1Password, LastPass, Bitwarden, Dashlane, or your browser’s built-in manager) save your credentials based on the website domain.
So if you originally saved your password for:
https://relu-automate-production.eu.auth0.com/
…but we now authenticate through:
https://login.relu.ai
Your password manager sees this as a different website, and it won’t automatically match or suggest the saved password.
This is expected behavior — password managers do this for security reasons, so credentials aren’t filled into the wrong site.
How to fix it
The good news: you just need to update the saved login entry in your password manager.
Option 1: Search for your old saved login
Open your password manager
Search for the old login entry (usually under our product name)
Edit the website URL to match the new login domain
Save changes
Once updated, autofill should work again.
Option 2: Add a new login entry
If editing isn’t possible, you can create a new entry:
Go to the login page
Manually paste your email + password
Let your password manager prompt you to “Save new login”
Confirm the new URL
Option 3: Browser password autofill
If you use Chrome/Safari/Edge autofill:
Open your browser settings
Go to Passwords
Find the saved entry for the old login domain
Update it or delete it and re-save on next login
Still stuck?
If you’re unable to access your account or can’t find the saved password, you can always reset it using the Forgot password link on the login screen.
And if you need help, reach out to our support team — we’ve got you 🧡